Delete from the app
- Sign in to the Vatra account you want to delete.
- Open You, then Account and privacy (in earlier versions: Profile, then Settings).
- Choose “Delete account” (earlier versions: “Request account deletion”) and confirm.
- Review the confirmation and choose “Continue.”
- When the request is recorded, Vatra signs the account out on that device and clears supported local app data.
If you cannot access the app
Email mrtclubng@gmail.com from the address connected to the account with the subject “Vatra account deletion request.” We may ask you to verify account ownership before processing the request.
Do not send your password, sign-in code, access token, or unnecessary identity documents.
What the request covers
The request deactivates access, removes the Auth identity, removes active Vibes and Live presence, clears profile and location data, removes push tokens, and queues owned media for reference-safe deletion.
Shared conversation chronology may retain a generic deleted-message tombstone so the remaining participants can understand the thread. The original message text and attachment reference are removed. Reports and limited safety records may be retained without the live account identifier when needed for security, fraud prevention, disputes, or legal obligations.
In-app requests are processed automatically in a retry-bounded queue. Most should complete shortly, but provider outages or a safety/legal hold can require additional review. Contact support if the account remains accessible after 24 hours.
Deleting the app is different
Removing Vatra from your phone does not delete your account or submit a deletion request. Use one of the processes above.